Incidents reported on status page for Nellyx Cloud https://status.nellyx.xyz/ https://d1lppblt9t2x15.cloudfront.net/logos/da7511f561df63618a028357ba0d73db.png https://status.nellyx.xyz/ en https://status.nellyx.xyz/incident/1007988 Sat, 15 Aug 2026 00:06:48 -0000 https://status.nellyx.xyz/incident/1007988#98aa7c35a7d7d0e86a6636e105a9c95671ef76c62bb0ed23208a4a51ec147641 Client Area recovered. https://status.nellyx.xyz/incident/1007988 Fri, 14 Aug 2026 16:12:06 -0000 https://status.nellyx.xyz/incident/1007988#66f549200b7b480408f2e3eba4dd063efaf43bc809e8ed7997cdbcaeb1ce8d4d NA-TX1 recovered. https://status.nellyx.xyz/incident/1012447 Fri, 14 Aug 2026 13:00:55 -0000 https://status.nellyx.xyz/incident/1012447#f4fa460838e3ae603ff2aa28941e733a8766f8120076da0522a47bb808a7026a ES: Informamos a la comunidad que la aplicación my.nellyx.xyz entrará temporalmente fuera de servicio. Estamos trabajando en la migración completa de esta app a otra plataforma. El objetivo principal de este traslado es evitar caídas constantes y mejorar significativamente los tiempos de respuesta, ofreciendo un servicio mucho más rápido y estable.  EN: We inform the community that the my.nellyx.xyz application will temporarily be offline. We are working on a complete migration of this app to a new platform. The main goal of this move is to prevent ongoing downtime and significantly improve response times, ensuring a much faster and more stable service.  https://status.nellyx.xyz/incident/1007988 Thu, 13 Aug 2026 14:42:20 -0000 https://status.nellyx.xyz/incident/1007988#80426dbb26fb16480cae048b918eddef31d71661d6d0fe33c1c18e441b88cebc Game Panel recovered. https://status.nellyx.xyz/incident/1007988 Tue, 11 Aug 2026 02:59:11 -0000 https://status.nellyx.xyz/incident/1007988#ff3efbb1560adf41ff06e1f2e4521dedafdeab3e54f703c3ee53a3e7f46d7681 Client Area and Game Panel went down. https://status.nellyx.xyz/incident/1007988 Tue, 11 Aug 2026 02:58:16 -0000 https://status.nellyx.xyz/incident/1007988#bbd26a25d5253d3c4e4078b8adebb7b46ac6f036473c6d2d9921cbcb3ff9af4e NA-TX1 went down. https://status.nellyx.xyz/incident/1012452 Mon, 10 Aug 2026 03:00:16 -0000 https://status.nellyx.xyz/incident/1012452#ee8ff78e960308633254449e9cd63a478923f103e92ca6b1aa954ff7f1790e6f Estimada comunidad y clientes de Nellyx, Les informamos que debido a una falla crítica ajena a nuestro control con nuestro proveedor anterior de infraestructura, la VPS donde operaban nuestros servicios sufrió un borrado de datos por parte de dicho proveedor. ¿Qué medidas estamos tomando? Nueva Infraestructura: Ya hemos adquirido e iniciado el proceso de despliegue de un nuevo servidor de mayor capacidad para garantizar la estabilidad a largo plazo. Restauración de Datos: Contamos con un respaldo de seguridad reciente de hace aproximadamente 3 semanas. Estamos en proceso de montar nuevamente los nodos y bases de datos para restaurar la mayor cantidad de información posible. Recompensas y Tiempos de Ajuste: Compensaremos el tiempo de inactividad a todos los clientes afectados una vez finalizada la migración. Estimamos que los servicios volverán a estar operativos en las próximas horas una vez el nuevo proveedor complete la activación del nuevo nodo. Agradecemos profundamente su paciencia y comprensión mientras terminamos el proceso de restablecimiento. https://status.nellyx.xyz/incident/975653 Sun, 26 Jul 2026 23:30:00 -0000 https://status.nellyx.xyz/incident/975653#95f9122ad4d0c331ada538975e9a1d42d6c3138407da83456a9c2b28eae1b06d Maintenance completed https://status.nellyx.xyz/incident/975653 Sun, 26 Jul 2026 21:30:00 -0000 https://status.nellyx.xyz/incident/975653#427078f5437f0984fce80ccf8587ed765aadad40bf407e5b8d41913386a5d50e 🇪🇸 ES: Informamos a la comunidad que mañana el nodo NA-FL1 entrará en mantenimiento para un formateo completo y reinstalación de sistema operativo. Debido a los constantes problemas de estabilidad, cierres inesperados (crashes) en las VPS y picos anormales de consumo de CPU, reconstruiremos el nodo desde cero. Además, aprovecharemos la intervención para aplicar un tuning profundo a nivel de Kernel y corregir la degradación silenciosa en el sistema de archivos causada por los apagones repentinos. 🇺🇸 EN: We inform the community that tomorrow node NA-FL1 will undergo scheduled maintenance for a full disk format and OS reinstallation. Due to recurring stability issues, unexpected VPS crashes, and abnormal CPU spikes, we are rebuilding the node from scratch. We will also use this window to perform deep Kernel tuning and resolve silent filesystem degradation caused by sudden shutdowns. https://status.nellyx.xyz/incident/891476 Sun, 10 May 2026 10:35:00 -0000 https://status.nellyx.xyz/incident/891476#9ce90d3690db88b5569ca22dca7f673ff1984c2419ed4b57f4f3f21b0dbc6284 The NA-TX1 node has been restored, and services are now operating normally. Over the next few hours, we will continue to monitor the node’s stability and conduct internal checks to ensure the infrastructure is functioning properly. We sincerely appreciate the patience of all users affected by this incident. https://status.nellyx.xyz/incident/891476 Sat, 09 May 2026 17:31:00 -0000 https://status.nellyx.xyz/incident/891476#186326c27210738f76daa8c60f8095949e2686fc113c862908d5eda639b081e2 We are continuing to work with the infrastructure provider to restore the NA-TX1 node. The incident remains related to the process of restoring service and access, so some services remain temporarily offline while we complete the necessary validations. At this time, we do not have an exact ETA for full restoration, but the process remains active and is being monitored by our team. We sincerely appreciate the patience of all affected users. We will post new updates as soon as we have relevant progress. Translated with DeepL.com (free version) https://status.nellyx.xyz/incident/891476 Sat, 09 May 2026 01:55:00 -0000 https://status.nellyx.xyz/incident/891476#e1c5949c0d7208efcc735499880c933666cb004e50e9e5b63c1a9a5f1109d7b9 We are currently experiencing a temporary service interruption affecting the NA-TX1 node due to an infrastructure provider-related issue. Affected services may include game servers, bots, and web applications hosted on this node. Our team is actively working on restoring service as quickly as possible. Further updates will be posted here as progress is made.